Privacy | SPG US Website

At Solar Provider Group LLC, we are committed to being transparent about the data we collect about you and how it is used. We highly value your rights to privacy and take measures to ensure that any information that you provide to us is kept secure.

Please read through the following document for more information about the Personal Information we collect about you and how it is used. By using our Site, you consent to our privacy policy. You consent to the processing of data by the entities described in this Privacy Policy, including the Solar Provider Group LLC entity (collectively, “Solar Provider Group”, “we”, “us”, “our”)

How do we collect data?

Information provided through our contact forms -

We collect information from you whenever you fill out our contact form. When filling out a contact form on the site you may be asked to fill out the following: your name (first and last), your mailing address (street address, city, state, ZIP Code), your phone number, e-mail address, parcel address, county and utility. If you provide us with this information for receiving communications from us, this information will not be shared with any third-party organization without your expressed consent.

Providing your Personal Information is not required to use or access this website, you may use our website anonymously if desired.

Log Data through Google Analytics

We collect data that your browser gathers and sends whenever you visit our Site. This data includes information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, location, device type, source, operating system, the pages of our Site that you have visited, and the time spent on those pages. This Log Data is collected by Google Analytics, the platform in charge of the monitoring of the Solar Provider Group website.

What do we use your information for?

We are committed to protecting and respecting your privacy and we will only use the information that we collect from you in one of the following ways:

To provide and improve our customer service
To compile anonymous statistics such as website usage
To manage our relationship with you
To process and better respond to your individual needs
To personalize your experience
Conduct marketing and sales activities such as generating leads, pursuing prospects, market research, and managing our brand

Your Personal Information will only be retained for as long as it is required for the purposes it was collected or as required by applicable laws, regulations, or government orders. When your Personal Information is no longer required, we will delete the information. This Privacy Policy applies only to information collected through our website, and does not include any information that is collected offline. By using or interacting with Solar Provider Group you are consenting to the transfer of your information outside of the country where you live.

Do we disclose any information to outside parties?

We do not sell, trade, transfer, or distribute your Personal Information to any outside parties. We protect the confidentiality of your information in accordance with our Privacy Policy and all applicable laws.

Information Security

We are dedicated to the security of your Personal Information, and we maintain appropriate technical safeguards and precautions to protect your Personal to prevent any loss, misuse, or unauthorized access to your information, such as HTTPS. We, however, cannot guarantee the absolute security of any information you submit to us, as no method of transmission over the Internet, or method of electronic storage is 100% secure. We cannot guarantee that any of the information provided by you cannot be accessed, disclosed, altered, or destroyed by a breach of any of our technological safeguards.

Third Party Website and Services

The Site may provide access to websites or services that are owned and operated by third parties. These third party website are not governed by this Privacy Policy, and may have their own privacy policies. We are not responsible for the privacy practices of these third party websites. As these third party websites may collect and use your information differently than us, we fully encourage you to read an review the privacy policies for each of the third party websites that you choose to access.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Currently, we do not use "cookies" to automatically collect information. You can always instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Accessing your data and Privacy complaint

You have the right to access the information we hold about you by requesting a data subject access request. This request can be made by writing to us using the contact details provided below. We may require additional information from you to verify your identity before disclosing any personal information with you. You also have the right to request that your Personal Information be corrected, deleted, or updated.

Children

We do not knowingly collect personal information from children under 16. If you are under the Age Limit, do not use the Service and do not provide any personal information to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to Solar Provider Group, please contact us using the information below and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Changes to this notice

This Privacy Policy is effective as of 25 May 2018 (GDPR Update) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website.

Contact Information:

If you have any questions or concerns about our Privacy Policy, or if you would like to contact us regarding your rights, you may contact us at:

Corporate Address:

Solar Provider Group LLC

1050 King St W, Suite 03A104, Toronto, ON, M6K 0C7

Phone: 1-888-989-4677

E-mail: canada@solarprovidergroup.com